SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking an Advisory Presales Solution Consultant to provide technical sales partnership and product guidance to Public Sector customers, particularly in Justice and Policing. You will be aligned to a small portfolio of Enterprise-level accounts and will drive customer growth through world-class technical pre-sales techniques, demonstrating the power, extensibility, and ease-of-use of the ServiceNow platform.
Key responsibilities include:
- Understanding business and technical problems in the Public Sector addressed by ServiceNow products (business transformation, operational efficiency, regulations, resilience, security)
- Routine interaction with C-Suite executives
- Conducting customer interviews (face-to-face and remote) to uncover technology architecture and business needs
- Partnering with sales teams on account strategy and planning
- Leading non-technical discussions to define objectives and business value
- Selling solution value, not just features and functions
- Supporting and leading regional marketing events (user conferences, trade shows, webinars)
- Delivering product demonstrations (standard and tailored) onsite and via video conference
- Collaborating on product demo scripts and scenarios
- Developing deep understanding of the ServiceNow platform to provide consultative guidance and best practices
- Responding to RFI/RFP documents
- Staying current on product developments, releases, and competitive analyses
- Conducting transition briefings with Sales and Professional Services
- Acting as ServiceNow subject matter expert at executive briefings and marketing events
Requirements:
- 5-8+ years of enterprise software pre-sales solution consulting or sales engineering experience (essential)
- Experience working with and selling to Public Sector organisations, ideally Policing & Justice related
- Experience selling complex multi-product or cross-platform software solutions (essential)
- Solution and/or process experience with one or more of: ITSM, Financial Management, PPM, DevOps, Agile, HRSD, GRC, Security Operations, ITOM (including Cloud Management, Event Management, Infrastructure Discovery/Mapping), or complementary technologies such as Generative AI (highly desirable)
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to pull together complex virtual and matrix teams
- Technical expertise and understanding with aptitude to learn new technology quickly
- Ability to articulate and logically communicate concepts with both technical and non-technical audiences
- Exceptional communication and presentation skills (technical and business concepts)
- Understanding of and experience selling to Enterprise Architecture teams
- Ability to understand the bigger picture and business drivers around IT
- Territory management skills, including pipeline building and working with Sales counterparts
- Willingness to travel within UK and occasionally internationally to US
- Fluency in English
- Office attendance required 1-2 times per week at Staines or London offices depending on business need
