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GoStudent is an edtech platform combining customized tutoring with innovative technology and AI-powered solutions to unlock students' full potential. The company offers personalized AI tutors, lesson summaries, learning quizzes, and individual feedback.
In this Account Manager role, you will manage the full sales and customer success lifecycle—from initial consultation through long-term support. You will advise parents and students on optimal learning solutions, recommend suitable tutors, generate deals by exciting families about tutoring packages, and successfully close contracts. You'll strengthen customer loyalty, manage your customer base, optimize the learning experience, and drive revenue growth through targeted upselling strategies and referral programs.
The role is based in Istanbul with a hybrid working model (2-3 flexible days per week in office) or fully remote within Turkey. You'll benefit from a Meeting Free Friday policy for focused productivity, access to LinkedIn Learning courses, a Spark! Mentorship program, and 30 free learning sessions with GoStudent. The company emphasizes team events, career development, and a collaborative culture.
Requirements:
- Strong Turkish language skills (C2 level) to communicate confidently with Turkish-speaking parents
- Good English proficiency (company language)
- 2-3 years of sales or customer success experience
- Sales mindset with initiative to actively expand customer base and set ambitious goals
- Strong communication skills: persuasive, attentive listening, solution-oriented, trust-building
- CRM system experience (advantageous but not required)
