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Salary: USD 60,000 - 80,000 / annual
Vertical Insure is the leading embedded insurance platform built for vertical SaaS platforms. The company offers customized insurance options tailored to each business and its customers, adding value and generating new revenue without extra overhead by embedding insurance into partners' existing product flows.
The Account Manager – Sports Vertical is an individual contributor role responsible for owning, retaining, and growing an assigned portfolio of partner accounts within the sports vertical. Success is measured by revenue expansion, partner satisfaction, and overall account health.
Key Responsibilities:
Partner Relationship Ownership: Serve as the primary relationship owner for an assigned portfolio of partner accounts within the sports vertical. Build and maintain deep, trusted relationships with key stakeholders within partner organizations. Act as the internal and external champion for each partner, proactively representing their needs across the business. Lead and facilitate quarterly and annual business reviews with partner stakeholders.
Growth & Revenue Expansion: Develop and execute account plans focused on expansion, utilization, and overall revenue performance. Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics. Drive initiatives that maximize net revenue retention and expansion ARR across your portfolio. Identify, lead, and close upsell and expansion opportunities within existing accounts, including new products, additional platforms, and optimization. Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.
Cross-Functional Collaboration: Collaborate with internal teams to ensure alignment around partner goals, strategic initiatives, and execution priorities. Coordinate partner-driven product, operational, or integration needs with internal stakeholders. Advocate for partner insights and opportunities that advance the product and distribution roadmap.
Performance Insights & Reporting: Use analytics and reporting to track account health, product adoption, and revenue opportunities. Maintain accurate account records, expansion pipeline data, and HubSpot hygiene. Provide leadership with forecasts and actionable recommendations. Contribute to scalable frameworks and best practices for managing and growing accounts.
The Minneapolis office operates on a hybrid model, with in-office collaboration on Tuesdays and Thursdays. At this time, the company is only considering local candidates.
Requirements:
- 5+ years of experience in account management, customer success, or B2B sales, preferably in SaaS, fintech, or insurtech
- Proven success retaining and growing customer or partner accounts with revenue responsibility
- Experience meeting or exceeding NRR, expansion, or retention-focused targets
- Strong analytical thinking, with the ability to translate data into account strategy
- Excellent communication and presentation skills, with the ability to build trust with stakeholders at all levels
- Highly organized, with strong project and stakeholder management capabilities
- Collaborative, proactive, and results-driven, with a strong sense of ownership
- Comfortable operating in a fast-paced, evolving environment
- Proficiency with HubSpot or similar CRM platforms
Preferred Experience:
- Familiarity with vertical SaaS, embedded finance, or insurance-related products
- Experience in or exposure to the youth sports technology space
- Experience working cross-functionally with product, technical, or operations teams
