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EatClub is a high-growth food & drink marketplace platform that connects millions of customers with restaurants and bars. The company operates in Australia and internationally, with 4+ million users and 8,000+ venue partners. EatClub was co-founded by Marco Pierre White and recognized as Australia's Fastest Growing Tech Company by the AFR in 2025.
As an Account Manager in Perth, you will own a territory of restaurant and bar partners, acting as the "mayor" of your patch. You'll build trusted relationships with hospitality operators, monitor their performance using data dashboards, and drive growth and retention across your portfolio.
Key responsibilities include:
- Visiting and building relationships with restaurant partners across your territory
- Monitoring partner performance using dashboards and data insights
- Identifying churn risks early and proactively reducing churn through consultative conversations
- Leading onboarding, activation, and optimization for new partners
- Identifying and delivering growth opportunities including campaigns, upsells, and new features
- Balancing field visits with desk-based planning and analysis
- Contributing ideas to improve account management processes and reporting
- Finding upsell and cross-sell opportunities
- Generating new leads and growing your postcode
You'll have full ownership of your territory with guidance and support from the wider Account Management team and leadership. The role combines autonomy with structured ways of working, and you'll have a visible impact on EatClub's expansion in Australia.
Requirements:
- 3+ years' experience in Hospitality Sales or Account Management
- Track record of upselling and growing revenue within existing accounts
- Experience working to retention, churn reduction, or revenue-related goals
- Strong organisational and communication skills, both in-person and in writing
- Comfort balancing autonomy with structured ways of working
- Confidence managing a portfolio across field and desk-based work
Desirable:
- Experience in food tech, hospitality, marketplaces, or SaaS
- Established relationships in the hospitality scene in Perth
- Exposure to territory-based or field-led roles
- Enjoyment of data analysis and performance reporting
- Interest in process improvement and scalable ways of working
