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ClassPass, part of the Playlist family, is seeking an Account Manager to drive growth and strengthen its partner ecosystem in the Frankfurt am Main region. You will serve as the face of ClassPass to fitness and wellness studio partners, managing a revenue-generating customer base and building long-term relationships that help studios grow meaningfully.
Key Responsibilities:
- Build and expand your partner portfolio from small studios to top performers, driving revenue and booking growth through strong, trust-based relationships and data-driven insights
- Become a regional expert in boutique fitness and wellness, understanding competitive landscape, trends, and local market dynamics
- Drive adoption of new ClassPass products and ensure effective utilization of existing solutions
- Maintain close contact through regular check-ins, calls, and in-person meetings; deliver value via Quarterly Business Reviews and performance reports
- Manage your pipeline systematically in Salesforce and serve as the local voice for partners to country leadership
The role offers regional remote work flexibility with WeWork All-Access membership option, 25 vacation days plus monthly wellness days, discounted ClassPass access, Calm app subscription, monthly wellness budget (€52 via Benepass), home-office allowance (€50), mental health support via Spring Health, family planning and fertility benefits via Carrot, and recognition program Bonusly.
Requirements:
- Minimum 3 years of Account Management experience with strong negotiation skills and creative problem-solving ability
- Strategic thinking with ability to translate strategy into concrete, executable plans
- Comfort with data, metrics, and market trends; ability to derive actionable recommendations
- Strong communication skills and cross-functional collaboration orientation
- Entrepreneurial mindset, structured work approach, and good understanding of fitness and wellness industry (existing contacts in the scene a plus)
- Fluent German (negotiation-level), very good English, valid work authorization for Germany
