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Kaseya is seeking a Senior Account Manager to own and expand a portfolio of mid-market accounts. You will be responsible for identifying upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, re-engaging customers with low engagement, and driving consistent revenue growth through proactive account management.
Key responsibilities include taking full ownership of mid-market accounts, developing tailored account plans with regular business reviews, monitoring product adoption and usage metrics to drive engagement, and owning revenue targets through account expansion. You will partner closely with Customer Success, Sales, and internal teams to deliver seamless customer experiences and maximize account potential. CRM and pipeline management via Salesforce is a core part of the role.
Kaseya is a high-growth, AI-powered IT management and cybersecurity software provider serving Managed Service Providers (MSPs) and internal IT organizations globally. Backed by Insight Partners, the company supports customers in 20+ countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has experienced sustained double-digit growth and maintains a culture centered on innovation, accountability, and results.
Required: 4+ years in account management or relationship-focused sales roles, with experience managing mid-market B2B clients. Preferred: experience with VARs or channel partners, proven ability to meet/exceed sales targets, strong commercial mindset, ability to thrive in fast-paced environments, and excellent communication and interpersonal skills.
