SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with curated content (equity research, company filings, event transcripts, expert calls, news) to help sophisticated organizations remove uncertainty from decision-making. Founded in 2011 and headquartered in NYC with 2,000+ employees globally, AlphaSense acquired Tegus in 2024 to expand its capabilities.
The Account Manager, Financial Services role sits within the Customer Success team, which combines Product Specialists and Account Managers serving Fortune 1000 and major financial institutions. This position focuses on developing three-dimensional relationships with hedge funds, asset managers, investment banks, private equity firms, and other financial services clients.
Key responsibilities include: maximizing retention rates across your book of business; driving adoption of AlphaSense solutions into new business units within existing clients to exceed revenue goals; identifying revenue at risk to prevent churn; forecasting retention; collaborating with Account Executives to uncover growth opportunities; and extracting client insights to inform product, marketing, and sales strategy.
You will serve as the primary point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions. The role requires versatility, strong business acumen, and the ability to communicate complex concepts clearly to audiences ranging from analysts to C-level executives.
Ideal candidates are relationship-driven with demonstrated success managing Fortune 1000 or financial services accounts; subject matter experts with strong internal and external relationship management skills; intellectually curious and quick to learn; passionate about SaaS best practices and ideally familiar with AI or research-based products; committed to delivering results with exceptional communication skills.
