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Keeper Security, a leading cybersecurity software company protecting thousands of organizations and millions of people in over 150 countries, is hiring an Account Manager to join its high-performing EMEA B2B sales division. The role is based in Cork, Ireland, and is hybrid for those within commutable distance or fully remote for those outside the area (candidates must permanently reside in Ireland).
You will manage an established client base and drive revenue growth through upselling, cross-selling, and expansion opportunities within named accounts. Working with SME and Enterprise-level customers, you'll build and maintain strong relationships with senior management and C-level executives, conducting quarterly business reviews and establishing business and technical goals.
Key responsibilities include:
- Carrying a revenue quota and meeting or exceeding sales targets within assigned accounts
- Negotiating contract renewals, cross-sells, and upsells with clients
- Establishing structured cadence with named accounts, presenting Keeper solutions, troubleshooting challenges, and closing deals
- Conducting quarterly business reviews to ensure clients understand vulnerabilities and new product features
- Becoming a Keeper Security product expert and occasionally assisting on sales or marketing calls
- Resolving customer issues through collaboration with internal teams, sometimes requiring deep technical knowledge
- Driving customer advocacy through references, referrals, and case studies
- Performing data-driven analysis on customer portfolios to prioritize opportunities and manage risk
- Contributing to the evolution of Keeper's Account Management programs and processes
- Advising customers on best practices for securing their business against password-related breaches
Requirements:
- 3+ years of experience in full-cycle SaaS sales or Account Management with focus on upselling and expansion
- Strong technical knowledge of software integrations (SSO, Directory, etc.), implementation, onboarding, and support
- Demonstrated ability to anticipate customer challenges and solve problems proactively
- Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives
- Sense of autonomy, ownership, and dedication to helping customers realize value
- Energetic, self-motivated, and a team player with strong problem-solving skills
- Aptitude for learning software; strong with business applications
- Ability to manage multiple priorities with attention to detail; strong written and verbal communication skills
- Working knowledge of Salesforce.com
- Undergraduate degree preferred (BA/BS)
- Experience in IAM industry is a plus
