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Salary: EUR 25,000 - 50,000 / annual
GoStudent is seeking an Account Manager for the DACH region (Germany, Austria, Switzerland) to drive sales and customer success. This role combines sales development with ongoing customer relationship management, serving as the primary point of contact from initial consultation through long-term account management.
Key responsibilities include consulting with parents and students to recommend optimal tutoring solutions and matching them with qualified tutors; closing contracts and generating revenue through effective sales techniques; building and maintaining strong customer relationships to maximize retention and satisfaction; and driving upselling opportunities and referrals to increase customer lifetime value.
You will manage a portfolio of accounts, guide families through the onboarding process, optimize the learning experience for each student, and contribute to revenue targets through both new customer acquisition and account expansion. The role offers exposure to B2C sales, customer success operations, and the edtech sector.
Required qualifications include fluent German language skills (C2 level) to communicate effectively with German-speaking families; a sales-oriented mindset with strong initiative and goal-setting ability; excellent communication and listening skills with the ability to build trust; and ideally some prior experience in sales or customer service roles. CRM system experience is a plus.
GoStudent combines personalized tutoring with AI-powered learning tools, including AI tutors, lesson summaries, adaptive quizzes, and personalized feedback. The company emphasizes growth and development through its Spark! program, offering access to LinkedIn Learning, mentorship, and monthly learning sessions. Compensation ranges from €25,000–€30,000 base salary plus uncapped commissions, with potential total earnings up to €50,000 annually based on performance.
