SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
AlphaSense is a market intelligence platform trusted by over 6,000 enterprise customers, including a majority of the S&P 500. The company combines AI-driven search with public and private content (equity research, company filings, event transcripts, expert calls, news, trade journals) to help sophisticated organizations remove uncertainty from decision-making. Founded in 2011 and headquartered in NYC with 2,000+ employees globally, AlphaSense acquired Tegus in 2024 to expand its product and content capabilities.
As Account Manager, Corporate, you will be the primary point of contact for enterprise clients in the Chinese/Mandarin-speaking market, managing relationships across the Consulting vertical. Your core responsibilities include maximizing retention rates, identifying and preventing churn, forecasting retention, and uncovering growth opportunities within existing accounts by driving adoption of AlphaSense solutions across different business units.
You will conduct business reviews with key stakeholders, plan and execute user onboarding and training initiatives, and serve as both internal advocate for clients and external advocate for AlphaSense. You'll maintain consistent proactive outreach with relevant materials, gather value stories and product feedback, and circulate insights internally to support product development, marketing, and sales efforts. Collaboration with Account Executives is essential to identify white space and craft compelling messaging. You'll also serve as the physical presence within client organizations through floor walks, lunch-and-learns, and other engagement activities.
Key performance indicators include retention rates and growth opportunity identification. You'll work with product, marketing, and sales teams to share client insights that drive business strategy and communication.
REQUIREMENTS:
- Business proficiency in Chinese/Mandarin and English (required)
- Minimum 2–4 years of account management experience
- Demonstrated success managing and growing relationships within Fortune 1000 clients
- Strong relationship-building ability with instant rapport and proven track record
- Subject matter expertise with strong business acumen and commitment to effective processes
- Understanding of SaaS best practices for client engagement
- Natural intellectual curiosity with ability to learn and adapt quickly
- Exceptional oral, written, and presentation skills; ability to distill complex issues for audiences from analysts to C-level executives
- Grit, work ethic, initiative, enthusiasm, and commitment to delivering results
