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Apna is India's largest jobs and professional networking platform, helping millions of SMBs and enterprises hire smarter and faster. We're scaling rapidly and seeking a dynamic Account Manager to own and grow relationships with our top strategic accounts.
In this role, you will manage end-to-end relationships with key clients, serving as their primary relationship champion. You'll split time between the Bengaluru office and field work, meeting with decision makers to understand their hiring needs and positioning Apna as their #1 workforce partner.
Key responsibilities include:
- Owning a portfolio of strategic accounts, driving renewals, proactive support, and revenue maximization
- Conducting regular check-ins and client site visits to understand hiring challenges and identify growth opportunities
- Monitoring hiring trends, running performance reviews, and presenting actionable insights to HR and recruiter leadership
- Collaborating cross-functionally with Product, Marketing, and Operations to solve client issues and create win-win solutions
- Identifying upsell and expansion opportunities to increase wallet share and contribute to NRR (Net Revenue Retention) goals
- Ensuring smooth onboarding, adoption, and consistent delivery against SLAs
You'll have high visibility with leadership, direct impact on revenue and retention metrics, and access to strong career growth opportunities within a collaborative culture.
Requirements: The posting does not explicitly state years of experience, required skills, education level, or certifications. Candidates should be prepared to demonstrate account management experience, relationship-building capability, field sales comfort, and data-driven decision-making ability.
