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Salary: EUR 30,000 - 36,000 / annual
Teads is a leading omnichannel advertising platform processing 18 billion ad opportunities daily, connecting global brands with over 2.2 billion unique monthly users. The company operates at scale across 30+ countries with 1,700+ employees.
As an Account Manager based in Milan, you will own post-sale client relationships and campaign execution across Teads' omnichannel platform. You will serve as the strategic point of contact for media agency planners, buyers, and direct brand advertisers across Italy, working closely with Sales, Creative Studio, and Publishing teams.
Key responsibilities include:
**Client Relationship & Commercial Growth:** Act as dedicated strategic contact for Italian market clients. Partner with Sales during pre-sales and briefing phases, providing media planning insights, inventory feasibility, technical advice, and creative format recommendations. Identify upselling and cross-selling opportunities by demonstrating performance wins and innovative format capabilities. Lead regular client status meetings, post-campaign reviews (PCARs), and Quarterly Business Reviews (QBRs) to build long-term retention.
**Campaign Setup & End-to-End Delivery:** Oversee complete lifecycle of multi-channel campaigns (Video, Display, CTV, Native, Performance) from brief validation to billing reconciliation. Ensure accurate campaign setup, creative asset verification, tracking implementation (third-party tags, pixel tracking, UTMs), and adherence to SLAs and brand-safety standards. Monitor live delivery and pacing daily to guarantee budget fulfillment and KPI attainment (VTR, CTR, Viewability, Attention metrics, CPA/ROAS). Collaborate with internal and Supply/Publisher teams to troubleshoot delivery bottlenecks and optimize yield.
**Analytics, Optimization & Reporting:** Leverage reporting platforms and analytics suites for data-driven insights and in-flight optimizations. Conduct thorough mid- and post-campaign analysis, synthesizing complex performance data into clear, actionable client presentations. Benchmark campaign performance against industry standards and deliver strategic takeaways.
The role offers hybrid working (3 days office, 2 days remote), competitive compensation with performance incentives, meal vouchers, modern office amenities, and professional development opportunities including English language courses.
**Requirements:**
- 3 to 5 years of account management, media planning, or campaign management experience within a digital media agency, ad tech company, or digital publisher
- Solid understanding of Italian digital advertising ecosystem, including programmatic buying, direct IOs, video advertising standards (VAST/VPAID), viewability measurement (DoubleVerify, IAS, Moat), and web analytics
- Comfortable working with large datasets; highly proficient in Microsoft Excel (pivot tables, VLOOKUP, data modeling) and PowerPoint for executive presentations
- Outstanding interpersonal, negotiation, and relationship-building skills with solutions-oriented mindset
- Strong sense of accountability, organizational abilities, acute attention to detail, and agility to manage multiple high-stake campaigns simultaneously under tight deadlines
- Native or bilingual fluency in Italian and professional working proficiency in English (essential for regional and global collaboration)
- Bachelor's or Master's degree in Business, Marketing, Communications, Economics, or related discipline (or equivalent practical experience)
