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Kpler is a global intelligence platform founded in 2014 that simplifies complex trade information and delivers actionable insights across commodities, energy, and maritime sectors. With over 850 experts across 69 countries, Kpler transforms intricate data into strategies that help organizations navigate dynamic markets.
In this Account Manager role based in Beijing, you will serve as a trusted advisor to key players in China's commodities market. You will champion Kpler's intelligence platforms to energy and commodities sector clients, deepen executive relationships, and unlock commercial opportunities within enterprise accounts. Your work directly drives revenue growth across APAC while empowering trading and supply chain organizations with data-driven insights.
Key Responsibilities:
- Manage and nurture strategic relationships across assigned commodity accounts in China, proactively building, retaining, and expanding the customer base to drive satisfaction and net retention.
- Drive revenue growth by spearheading upselling and cross-selling campaigns within existing clients, identifying new departmental needs, and introducing complementary Kpler data solutions.
- Engage key decision-makers—directors, senior managers, and executives—in strategic discussions to uncover business challenges and demonstrate measurable ROI.
- Collaborate cross-functionally with sales support, customer success, and product experts to convert usage insights into expansion opportunities.
- Develop tailored account growth strategies that align Kpler's product suite with client trading, research, and supply chain objectives.
- Monitor commodity market dynamics across China and maintain accurate sales forecasting and account health metrics in CRM systems.
Requirements:
- Demonstrated track record in B2B account management, client retention, or strategic account growth within B2B SaaS, data intelligence, energy, or commodities sectors.
- Proven ability to engage, negotiate with, and influence senior decision-makers and business leaders in commodities or financial sectors.
- Native or fluent Mandarin language skills with strong business English proficiency to engage local clients and collaborate across global teams.
- Solid understanding of account expansion techniques, including whitespace identification, multi-threading, and upselling data/analytics solutions.
Nice-to-haves:
- Prior experience with market data, analytics platforms, or SaaS tools tailored to energy, shipping, or physical commodities trading.
- Established network across state-owned enterprises (SOEs) or private trading firms in China.
