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Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. The company supports customers in over 20 countries and manages more than 15 million endpoints globally. Backed by Insight Partners, Kaseya has experienced sustained double-digit growth since its founding in 2000.
This Account Manager role focuses on expansion of existing accounts within your portfolio. You will identify new growth opportunities, strengthen relationships with existing clients, and drive revenue growth through strategic account management.
Key responsibilities include:
- Proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and alignment with Kaseya solutions
- Develop tailored strategies for each account, including regular check-ins and business reviews
- Monitor customer usage and adoption metrics, proactively addressing challenges
- Own sales targets and consistently exceed quotas while delivering exceptional value
- Collaborate with Customer Success and Sales teams to ensure smooth implementation of new solutions
- Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked
Requirements:
- 2+ years of B2B or B2C sales experience, ideally in technology or SaaS
- Strong passion for sales with proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environment
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with CRM tools, specifically Salesforce
- Strong analytical skills with ability to create accurate sales forecasts
