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Kaseya is seeking a Senior Account Manager to own and expand a portfolio of key B2B SaaS accounts. You will be responsible for identifying upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, building strategic relationships with executive stakeholders, and driving consistent revenue growth through proactive account management.
Key responsibilities include: taking full ownership of assigned accounts and developing tailored expansion strategies; building and strengthening relationships with key decision-makers; monitoring product adoption and usage metrics to ensure customer success; executing regular business reviews and strategic planning sessions; collaborating cross-functionally with Customer Success, Sales, and other teams to deliver seamless customer experiences; managing your pipeline and forecasting in Salesforce; and consistently exceeding revenue targets through account expansion.
You will work with a portfolio of existing customers, focusing on land-and-expand strategies to unlock new revenue within the multi-product suite. Success requires strong commercial acumen, executive presence, and the ability to navigate complex customer environments.
Required qualifications: 2+ years in account management or relationship-focused sales; experience managing B2B SaaS customer portfolios; demonstrated success in upselling, cross-selling, and account expansion; experience with multi-product portfolios and land-and-expand strategies; proven ability to build executive relationships and drive long-term customer success.
Preferred: background in high-growth SaaS; track record of exceeding sales targets; strong analytical and forecasting abilities; Salesforce experience; excellent communication and interpersonal skills.
Bilingual proficiency in English and French is required to support Kaseya's bilingual customer base and internal collaboration.
Kaseya is a leading provider of IT management and cybersecurity software serving MSPs and internal IT organizations globally. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in 20+ countries, and manages over 15 million endpoints worldwide.
