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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. You will identify and execute growth opportunities through upsell and cross-sell activities, manage key client relationships, and develop tailored account strategies aligned with customer needs and Kaseya's AI-powered IT management and cybersecurity solutions.
Key responsibilities include:
- Proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction and alignment with business objectives
- Develop and execute strategic account plans with regular check-ins and business reviews
- Monitor customer usage and adoption metrics, addressing challenges and driving expansion strategies
- Own sales targets and consistently exceed quotas while delivering measurable value
- Collaborate with Customer Success and Sales teams to ensure smooth implementation and exceptional customer experiences
- Manage all account activity in Salesforce, maintaining accurate tracking and forecasting
About Kaseya: Founded in 2000 and backed by Insight Partners, Kaseya is the leading provider of AI-powered IT management and cybersecurity software for Managed Service Providers (MSPs) and internal IT organizations. The company serves customers in 20+ countries and manages over 15 million endpoints worldwide, with sustained double-digit growth.
Requirements:
- 1+ years of B2B sales experience, preferably in technology or SaaS
- Proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environments
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with Salesforce CRM for managing leads, opportunities, and accounts
- Strong analytical skills and ability to create accurate sales forecasts
