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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. You will identify and execute growth opportunities through upsell and cross-sell activities, manage key customer relationships, and develop tailored account strategies aligned with client needs.
Key responsibilities include:
- Proactively engage with current customers to identify upsell and cross-sell opportunities across Kaseya's full product suite
- Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction
- Develop tailored strategies for each account with regular check-ins and business reviews
- Monitor customer usage and adoption metrics, addressing challenges and driving expansion strategies
- Own sales targets and consistently exceed quotas while delivering exceptional customer value
- Collaborate with Customer Success and Sales teams to ensure smooth implementation and exceptional customer experiences
- Utilize Salesforce to manage leads, opportunities, and accounts with complete interaction tracking
About Kaseya: Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations globally. Backed by Insight Partners, the company has achieved sustained double-digit growth and supports customers in over 20 countries, managing 15+ million endpoints worldwide. Founded in 2000, Kaseya emphasizes building teams that grow, perform, and make impact across engineering, product, sales, marketing, support, and operations.
Requirements:
- 1+ years of B2B sales experience, ideally in technology or SaaS
- Proven track record of exceeding sales targets
- Ability to thrive in fast-paced, metrics-driven environments
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency with Salesforce CRM for managing leads, opportunities, and accounts
- Strong analytical skills with ability to create accurate sales forecasts
