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Kaseya is seeking an Account Manager to drive expansion within an existing customer portfolio. You will identify and execute upsell and cross-sell opportunities across Kaseya's AI-powered IT management and cybersecurity platform, which serves Managed Service Providers (MSPs) and internal IT organizations globally.
In this role, you will own account expansion strategy, building and maintaining strong relationships with key decision-makers while ensuring customer satisfaction. You'll develop tailored strategies for each account, conduct regular business reviews, and proactively identify new opportunities. A critical part of the role involves monitoring customer adoption metrics, addressing adoption challenges, and collaborating with Customer Success and Sales teams to ensure smooth implementation of new solutions.
You will manage your sales targets and quota, taking ownership of both short-term and long-term revenue generation. All customer interactions, leads, and opportunities will be tracked and managed through Salesforce, requiring strong CRM proficiency and analytical skills to create accurate sales forecasts.
Kaseya is backed by Insight Partners and has experienced sustained double-digit growth, supporting customers in over 20 countries and managing 15+ million endpoints worldwide. The company was founded in 2000 and values builders who create solutions, lean into hard problems, and drive impact across engineering, product, sales, marketing, support, and operations.
REQUIREMENTS:
- 1+ years of B2B sales experience, ideally in technology or SaaS
- Proven track record of exceeding sales targets
- Strong passion for sales with demonstrated results
- Ability to thrive in fast-paced, metrics-driven environments
- Motivated, coachable, and competitive with resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficiency in Salesforce CRM for managing leads, opportunities, and accounts
- Strong analytical skills with ability to create accurate sales forecasts
