SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 125,000 - 175,000 / annual
HYCU is the #1 AI Resilience Company protecting, uncovering, and recovering data across SaaS applications, AI systems, cloud environments, and on-premises infrastructure. The company offers a unified platform for backup and recovery across 100+ workloads, helping enterprises reduce complexity and cost while ensuring rapid recovery during disruptions.
As an Account Manager on the Commercial Sales team, you will drive revenue growth by retaining, renewing, and expanding HYCU's existing customer accounts. You will serve as the primary commercial point of contact for a portfolio of customers in the Commercial & Enterprise segment, using a strategic, consultative approach to build long-term trust and identify expansion opportunities.
Key Responsibilities:
- Own a portfolio of existing Commercial & Enterprise customers and meet or exceed quota for renewals, upsell, and cross-sell revenue
- Build and execute account plans mapping each customer's business priorities, stakeholders, and growth whitespace
- Manage the full renewal cycle from early risk identification through negotiation and close to protect and grow recurring revenue
- Identify and pursue expansion opportunities across new workloads, cloud environments, business units, and use cases
- Maintain accurate forecasting and pipeline for your book of business, including renewal dates, expansion opportunities, and churn risk
- Lead regular business reviews with customers to demonstrate value delivered and align on next-phase outcomes
- Cultivate relationships with key stakeholders including C-level executives, IT leaders, and technical users
- Present HYCU's solutions in ways that address each customer's evolving needs
- Partner with Customer Success, Technical Support, Product Management, Marketing, and Engineering to ensure seamless delivery
- Work alongside Value-Added Resellers and Strategic Alliance partners on renewals and expansion
- Act as the voice of the customer internally, sharing feedback that shapes product and service improvements
Requirements:
- 5+ years of sales or account management experience in SaaS or technology, ideally in data protection, security, or a related field
- 3+ years managing and growing an existing book of business in the commercial or enterprise segment
- Consistent track record of meeting or exceeding quota for renewals and expansion, with measurable results such as gross or net revenue retention, upsell growth, and average deal size
- Experience managing renewal and expansion cycles, from short transactional renewals to multi-stakeholder expansion deals
- Working knowledge of channel and partner ecosystems, including distributors, resellers, and value-added resellers (VARs)
- Familiarity with leading hyperscaler cloud providers such as AWS, Google Cloud, and Microsoft Azure
- Ability to build trusted, long-term relationships with key decision-makers and executive sponsors
- Experience with value-based selling and MEDDPICC/MEDDIC or similar sales methodology
- Disciplined CRM practices, including timely Salesforce and Clari updates on close dates, renewal risk, competitive information, and follow-ups within agreed SLAs
- Clear communication, presentation, and negotiation skills
- Degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience
Nice to Have:
- B2B SaaS subscription renewal and expansion experience
- MEDDPICC/MEDDIC or similar sales methodology certification
- Experience selling with and through strategic partners such as Dell, Nutanix, Google, AWS, Microsoft, Atlassian, and Okta
- Experience in data protection, cloud-native, security, or data storage
- Experience transacting through cloud marketplaces
