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AtoB is building modern payments infrastructure for the trucking and logistics industry, often called "Stripe for Transportation." The company has raised $125M+ from top-tier investors including General Catalyst, Mastercard, and founders from Google, Salesforce, Coinbase, and DoorDash. AtoB was named to Forbes' Next Billion-Dollar Startup List and selected as a World Economic Forum Global Innovator.
As an Account Manager, you will own and grow an assigned portfolio of AtoB customers, serving as their primary point of contact and trusted advisor. Your core responsibilities include managing customer relationships, driving adoption of AtoB's payment platform, and identifying upsell and cross-sell opportunities across products like Credit, Capital, and Digital Wallet.
Key duties: Build deep understanding of each customer's fleet operations, business needs, and spending patterns. Drive card activation, utilization, and overall platform engagement. Monitor account health proactively to identify growth opportunities, churn risk, and payment concerns. Develop retention strategies for at-risk accounts. Use customer data to prioritize outreach and drive Contribution Margin growth. Partner cross-functionally with Credit, Risk, Support, Operations, and Product teams to resolve issues and enable responsible growth. Maintain accurate CRM records and consistently achieve retention, growth, and revenue targets.
You'll have direct impact on helping fleets save money and operate more efficiently while driving measurable growth for AtoB. This is a fast-paced role in a high-growth fintech company with meaningful customer relationships and clear revenue accountability.
