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Salary: GBP 60,000 - 80,000 / annual
Adverity is seeking an Account Manager to drive revenue growth and expansion within a high-value customer portfolio. In this strategic commercial role, you will guide customers along their data maturity journey, uncover new revenue opportunities, and position Adverity as a critical enabler of their business outcomes.
Key Responsibilities:
- Drive revenue growth through strategic upsells and cross-sells, aligning Adverity's capabilities (AI analytics, Data Quality) with customer pain points
- Proactively identify commercial opportunities within your portfolio and develop expansion conversations
- Build and deliver compelling, data-backed business cases connecting product functionality to measurable ROI and strategic outcomes
- Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction
- Own commercial execution end-to-end—from opportunity spotting to deal closing and internal alignment
- Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning
- Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation
- Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility
- Champion the customer's voice across internal teams to ensure roadmap and services fuel commercial expansion and retention
This is a full-time, hybrid position based in the London office.
Requirements:
- Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech/MarTech environment
- Strong sales instincts with demonstrated success identifying, developing, and closing expansion, upsell, and cross-sell opportunities
- Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes
- Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations
- Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression
- Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes
- Strong financial and strategic acumen—able to link data and product features to top-line impact
- Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping
- Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities
- Self-directed and outcome-obsessed, with relentless focus on growth
