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Fin, now part of Salesforce, is hiring Senior Account Executives to drive growth of its AI Customer Agent product across the Small Business segment. Fin is the highest-performing AI Customer Agent on the market, enabling businesses to deliver always-on customer support across service, sales, and ecommerce channels. The role sits at the center of a major shift in how AI is being sold—you'll be having strategic, technical conversations with companies rethinking their entire customer experience.
As a Senior Account Executive, you will own a territory and manage the full sales cycle from prospecting to close, handling complex six-figure new business deals. You'll evangelize AI transformation and drive adoption of Fin across your territory, leveraging best-in-class internal AI tooling and enablement. You'll use AI daily to run your own territory—from qualification to research to deal analysis—so you're not just talking about the technology, you're operating on it.
Key responsibilities include:
- Spearhead growth and adoption of Fin across your territory
- Maintain category-leading knowledge of AI as the market evolves
- Manage full sales cycle through a highly consultative approach
- Handle complex, multi-six-figure new business deals across the segment
- Articulate Fin's value using the Command of the Message framework and MEDDPICC methodology
- Drive true control of your business through QBR, territory planning, and forecasting
- Partner with Sales Leaders, Sales Engineers, and solutions teams to win flagship logos
- Represent the voice of the customer to R&D, Product, and Marketing teams
The organization is rapidly expanding with high opportunity for progression, creativity, and ownership. You'll work in a hybrid model with expectations to be in the office at least three days per week.
REQUIREMENTS:
- Business fluency in German (required)
- Proven track record of meeting and exceeding quota in a closing role
- Experience selling SaaS or DBaaS products
- Demonstrated success and passion for outbound prospecting
- Strong sales acumen and genuine interest in the businesses you work with
- Experience selling products with technical complexity or thorough implementation (bonus)
- AI fluency and/or deep interest in AI tooling
- Comfortable operating in fast-moving organizations, managing both inbound and outbound opportunities across industries and company sizes
- Growth mindset, intellectual curiosity, and ambition