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Fin (now part of Salesforce) is hiring Senior Account Executives to lead the growth and adoption of Fin, the highest-performing AI Customer Agent on the market. Fin enables businesses to deliver impeccable, always-on customer support across the customer journey—from service to sales to ecommerce—powered by proprietary AI models that resolve complex customer issues end-to-end with minimal setup.
In this role, you will be at the center of a major shift in how sales operates. You'll evangelize AI transformation by spearheading Fin's growth across your territory, selling AI agents to companies rethinking their entire customer experience. The conversations are strategic, technical, and genuinely interesting. You'll use AI daily to run your own territory—from qualification to research to deal analysis—so you're not just talking about the technology; you're operating on it.
Key responsibilities include:
- Evangelize AI transformation and drive adoption of Fin across your territory
- Maintain category-leading knowledge of AI as the category evolves, leveraging best-in-class internal AI tooling and enablement
- Manage the full sales cycle from prospecting to close using a highly consultative approach
- Manage complex six-figure new business deals across all segments (large and XL deals exist in every segment)
- Articulate Fin's value and differentiation using the Command of the Message framework and MEDDPICC methodology (training provided if new)
- Drive true control of your business through QBR, territory planning, and weekly/monthly forecasting
- Partner with Sales Leaders, Sales Engineers, and solutions teams to win flagship logos
- Represent the voice of the customer to cross-functional partners including R&D, Product, and Marketing
Fin operates with a hybrid working policy requiring employees to be in the office at least three days per week. The company is part of Salesforce, the #1 AI CRM, and is building the future of customer experience in the agentic era.
REQUIREMENTS:
- Proven track record of meeting and exceeding quota in a closing role, with experience selling SaaS or DBaaS
- Experience, passion, and success in outbound prospecting
- Strong sales acumen and genuine interest in the businesses you work with
- Experience selling products with technical complexity or thorough implementation (bonus)
- AI fluency and/or deep interest in AI tooling
- Comfortable operating and problem-solving in a fast-moving organization, working both inbound and outbound opportunities across industries and company sizes
- Growth mindset, intellectual curiosity, and ambition
