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Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company enables businesses to deliver exceptional, always-on customer support across service, sales, and ecommerce channels. Founded in 2011, Fin is one of the largest private software companies globally with nearly 30,000 customers.
As a Mid-Market Account Executive, you will drive growth of Fin's new business within the mid-market segment. You'll manage the complete sales cycle from prospecting through close, using a consultative approach tailored to customer needs. Key responsibilities include evangelizing the product, creating custom demonstrations, providing accurate revenue forecasts, and maintaining deep product knowledge.
You'll represent the customer voice to cross-functional teams including Marketing and Product, contribute to best practices development, and engage in team mentoring. The role offers significant opportunity for progression and ownership in a rapidly expanding organization.
Required qualifications: 5+ years as an Account Executive with 3+ years selling similar SaaS products. You must have a strong track record of hitting quota, exceptional communication skills, and fluent business-level German. The ideal candidate is comfortable in fast-moving environments, demonstrates intellectual curiosity and ambition, and can close net new business in competitive landscapes.
Fin operates a hybrid model with expectations to be in-office at least three days per week. The company offers competitive salary and equity, comprehensive benefits including pension matching, health/dental insurance, flexible PTO, and a collaborative culture focused on delivering incredible customer value.
