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Fin is an AI Customer Agent company building the highest-performing AI customer support solution on the market. The company enables businesses to deliver exceptional, always-on customer support across service, sales, and ecommerce channels. Founded in 2011, Fin is one of the largest private software companies globally with nearly 30,000 customers.
As a Mid-Market Account Executive, you will drive growth of Fin's new business within the mid-market segment. You'll manage the complete sales cycle from prospecting through close, using a consultative approach tailored to customer needs. Key responsibilities include evangelizing the Fin product, creating custom demonstrations, maintaining accurate revenue forecasts, and representing customer feedback to cross-functional teams including Marketing and Product.
You'll also engage in team development and mentoring, contribute to best practices across the global enterprise business, and maintain deep knowledge of Fin's evolving products. The role offers significant opportunity for progression and ownership in a rapidly expanding organization that promotes from within.
Required qualifications: 5+ years as an Account Executive with 3+ years selling similar SaaS products. You'll need a strong track record of hitting and exceeding quota, exceptional communication skills, and the ability to close net new business in competitive landscapes. The ideal candidate exhibits a growth mindset, intellectual curiosity, and comfort operating in fast-moving environments across diverse industries and company sizes.
Fin operates on a hybrid model with expectations to be in-office at least three days per week. The company offers competitive salary and equity, comprehensive benefits including pension matching, health and dental insurance, flexible PTO, and professional development support.
