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Botpress is an enterprise-grade AI agent platform for customer support, raising a $25M Series B in 2025. The company is displacing legacy platforms like Zendesk by building AI-first infrastructure rather than bolting AI onto outdated systems.
You will own a full-cycle sales territory for the North American market, reporting to the Director of Sales. This is a self-sourced pipeline role: you will build your own opportunities through outbound prospecting into named target accounts, mining existing sign-ups and dormant accounts, and closing deals end-to-end from first touch to signature.
Key responsibilities include:
- Building and managing your own pipeline through outbound prospecting and account mining
- Running the complete sales cycle: discovery, demo, business case, negotiation, and close
- Multi-threading deals across support leaders, ops leads, and technical stakeholders
- Partnering with Solutions Engineering to validate the platform against prospect requirements
- Maintaining accurate pipeline hygiene in HubSpot using SPICED methodology
- Staying informed on industry trends to inform product and strategy
- Collaborating cross-functionally with marketing, operations, and engineering
This role is designed for someone with a track record of self-sourced pipeline creation. You will have access to a dialer, CRM, and Solutions Engineer support, with significant autonomy in how you work. The posting emphasizes that this is not a role where deals arrive pre-qualified; success requires active prospecting and pipeline building.
Botpress operates a lean, AI-driven organization where everyone functions as an owner. The team is focused on leading the AI revolution in customer support and changing how millions of customers interact with businesses.
REQUIREMENTS:
- 2+ years closing B2B SaaS deals with demonstrated self-sourced pipeline (you should be able to name accounts you created from scratch and walk through how you closed them)
- Experience selling to support, CX, or operations leaders is a strong plus
- Comfort with phone-based prospecting (dialer-first environment, not email-only)
- Ability to communicate effectively with both technical and non-technical stakeholders
- Strong ability to articulate value and tailor messaging across different industries
- Organized, self-motivated, persistent with strong follow-up discipline
- Curious, driven, and excited about fast-paced, high-growth startup environments
- Strong written and spoken English required (role covers North American market)
