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New Relic is seeking an Account Executive for Enterprise Sales in Tokyo to drive revenue growth in the Japanese market. You will be responsible for closing inbound and self-sourced enterprise opportunities, identifying and executing upsell opportunities within existing customer accounts, and continuously improving sales processes.
New Relic provides a SaaS-based digital intelligence platform that helps software developers, IT operations, DevOps teams, and application owners optimize software application performance, customer experience, and business outcomes. The platform delivers observability solutions that enable companies to thrive in an AI-first world.
In this role, you will:
- Follow up on and close inbound and self-sourced qualified prospects
- Identify new deal opportunities within existing customer accounts and drive upsell initiatives
- Continuously work to improve sales processes and methodologies
- Execute other related responsibilities as determined by the company
This is a hybrid position based in Tokyo. The role requires someone who is passionate about SaaS sales, understands how SaaS impacts business, and has hands-on technology sales experience. You will work collaboratively with presales engineers and cross-functional teams to deliver customer success.
REQUIREMENTS:
- Minimum 5+ years of direct sales experience, with at least 2 years in SaaS sales preferred
- Challenger sales skills with ability to make proactive proposals to customers and internal stakeholders (route sales experience does not qualify)
- High interest in new industries and emerging technologies
- Ability to conduct sales activities across industries without specialization constraints
- Experience managing 10+ accounts across multiple industries (not limited to a few key accounts)
- Strong collaboration skills, particularly with presales engineers in team selling environments
- Action-oriented mindset; ability to think on your feet and execute with urgency
- Technical or middleware background with foundational understanding of infrastructure, software trends, and SaaS sales dynamics
- Experience with business software tools (Salesforce, Slack, PowerPoint, Zoom) is a plus
- Visa sponsorship is not available for this position
