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ElevenLabs is an AI research and product company that has built human-like AI voice models and expanded into three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video), and ElevenAPI (providing access to AI audio foundational models). The company serves millions of users and thousands of businesses, including Deutsche Telekom and Meta, and has raised $781M in funding with a $22B valuation.
You will be an Enterprise Account Executive focused on driving growth in the Healthcare vertical, targeting health systems, hospitals, clinics, health plans, and life sciences companies. You'll act as a strategic partner helping these organizations reimagine how they serve patients, members, and clinicians using AI voice technology, while navigating complex regulatory requirements and trust considerations.
Key responsibilities include:
- Prospecting and landing net-new customers to expand ElevenLabs' healthcare market footprint
- Managing a diverse pipeline ranging from large health systems requiring white-glove service to community hospitals and regional providers requiring speed to close
- Identifying where conversational AI can drive growth, automation, or cost efficiency in patient-facing and internal workflows (scheduling, reminders, after-hours coverage, benefits/claims status, patient intake, HCP support)
- Staying current on the conversational AI landscape, competitive solutions, and emerging healthcare AI governance trends
- Developing account strategies across multiple buying groups (Patient Access, Contact Center Operations, Digital/Product, IT/Clinical Informatics, Compliance/Privacy/Legal/InfoSec)
- Partnering with Forward Deployed Engineers to solution use cases, manage Proofs of Value, and scope integrations with EHR, claims, and telephony systems
- Collaborating with Legal teams on strategic negotiations, including Business Associate Agreements (BAAs)
- Serving as a trusted advisor on generative AI and voice, sharing field insights to sharpen healthcare positioning and messaging
The role is remote-first and can be executed from anywhere in the United States, with a requirement to operate in EST, CST, or PST timezones. There is a preference for candidates based in New York or San Francisco with the option to work from the office.
REQUIREMENTS:
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Healthcare experience (health systems, hospitals, payers, life sciences, health tech) preferred but not required; demonstrated adaptability and fast ramp in new industries valued highly
- Proven success closing six- and seven-figure deals and managing complex, multi-stakeholder sales cycles
- Proven ability to take warm introductions through discovery, Proof of Value, and procurement to close
- Experience selling to both technical buyers (IT, product, engineering) and business buyers (patient access, operations, digital), and to privacy/compliance gatekeepers; ability to translate complex technology into business value
- Deep understanding of customer business models and ability to translate ElevenLabs' capabilities into solutions addressing customer needs
- Proficiency in enterprise procurement, security review, and legal processes, including HIPAA, BAAs, and PHI data protection reviews; ability to work autonomously as cross-functional partner
- Strong executive presence, ability to build relationships with senior executives, and willingness to travel frequently for onsite client visits and conferences
- High emotional intelligence, self-awareness, and curiosity; low ego and hands-on approach; comfort running own prospecting and deals
- Comfort in early-stage, high-growth environment where ambiguity is norm and state of play changes rapidly
- Passion for voice and conversational AI and its transformative potential for customers
