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Fin, now part of Salesforce, is seeking an Enterprise Account Executive fluent in German to drive the adoption of Fin, an AI-powered customer service agent. You will own the full sales cycle—from prospecting through close—selling Fin's cutting-edge AI solution to enterprise clients across Europe, with a focus on German-speaking markets.
In this role, you will champion AI transformation by helping enterprise clients unlock the power of AI to automate and scale their support operations. You'll manage the entire sales process with a consultative, tailored approach, acting as the voice of the customer and collaborating with Product, Marketing, and other teams to refine the AI-agent offering. You will create and deliver compelling, customized demonstrations that showcase Fin's unique value, provide timely and accurate sales forecasts, and contribute to team growth by mentoring peers and sharing best practices.
Fin is the highest-performing AI Customer Agent on the market, enabling businesses to deliver impeccable, always-on customer support across service, sales, and ecommerce channels. The solution resolves complex customer issues end-to-end with minimal setup and integration, and can be combined with Intercom's native help desk for a unified system.
The company operates on a hybrid model with an expectation of at least three days per week in the Dublin office. Salesforce offers comprehensive benefits designed to support health, wellbeing, family, time away from work, and financial future, with offerings varying by location.
REQUIREMENTS:
- Business fluency in German (required)
- 5+ years of experience as an Account Executive
- At least 3 years selling SaaS solutions to enterprise clients
- Proven track record of outbounding and creating the majority of pipeline and revenue (hunter mentality)
- Demonstrated ability to consistently meet and exceed sales targets
- Familiarity with AI-powered solutions, customer engagement tools, or support automation products (strong advantage)
- Exceptional written and verbal communication skills with ability to articulate complex AI solutions
- Ability to thrive in fast-paced, dynamic environments managing opportunities across diverse industries
- Strong customer-centric mindset with ability to build trust and create value in competitive landscapes
- Intellectual curiosity, ambition, and commitment to personal and team development
