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Zscaler (NASDAQ: ZS) is seeking an Account Executive, Enterprise for the Tokyo office to join the Sales and Go-to-Market organization. This role reports directly to the Regional Director and is based in Japan.
You will work with professionals globally to deliver value that exceeds customer expectations and advance a secure, cloud-first digital future. You will collaborate closely with Customer Success, Enablement, and Architecture teams to propose and embody Zscaler's cloud transformation capabilities, strengthening the company's position as a global leader in cloud security.
Key Responsibilities:
- Build trust relationships with key stakeholders, including customer executives
- Design long-term account strategies based on customer objectives
- Develop account plans that reflect customer needs through internal collaboration
- Understand customer business, set concrete goals, propose Zscaler solutions, and serve as a trusted partner
- Drive strategic account expansion and revenue growth
Desired Qualities for Success:
- Turn uncertainty into strength: able to move forward in ambiguous situations, comfortable building the path while walking it, viewing ambiguity as material for creating value rather than an obstacle
- Ownership mindset: enthusiasm translates to action; self-directed decision-making and follow-through; honest engagement with results; ability to move fluidly between strategic discussion and field execution
- Problem-solving passion: tackle difficult challenges with enthusiasm, focus intensely, and drive to resolution for maximum impact
- Trust-building collaborator: committed to team success alongside personal success; values clarity and respectful directness; continuously gives and receives feedback; understands this builds trust fastest
- Continuous learner: growth-oriented mindset; passionate about self-development; actively seeks feedback to become a better partner and stronger teammate; finds genuine enjoyment and purpose in work
Requirements:
- 8+ years of full-cycle sales experience in software or security industry
- Bachelor's degree or equivalent professional experience
- Strategic sales experience involving enterprise customer engagement and executive-level selling
- Business-level Japanese language proficiency (reading, writing, conversation)
- Foundational understanding of AI/ML technology with hands-on experience applying, proposing, or securing AI-driven solutions in your domain
Preferred Qualifications:
- Established network with existing customers or prospects that drives sustained results
- Deep understanding of customer objectives and challenges; strong knowledge of digital transformation via technology
- Strategic sales planning expertise and track record of new customer acquisition
