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Pylon is an agentic support platform purpose-built for B2B companies, enabling human-agent collaboration on customer work across all channels. The platform enriches interactions with account-level context, automates low-impact work, and surfaces answers proactively. Backed by a16z, BCV, General Catalyst, and Y Combinator, Pylon serves over 1,500 companies including Linear, Cognition, Modal Labs, and Incident.io.
You will own full-cycle sales for inbound and outbound opportunities across EMEA, based in London. This is a ground-floor opportunity as Pylon builds out its regional presence with a small, ambitious team. You'll source a meaningful share of your own pipeline through outbound prospecting, sell to B2B tech companies ranging from under-500 employees to larger enterprises, and handle deals from $10k to $100k+ ARR. You'll run demos, address technical questions directly (with Solutions Engineering support on complex issues), and navigate EMEA-specific dynamics including data residency, GDPR compliance, and procurement cycles. You'll also contribute to EMEA go-to-market strategy by bringing market insights back to positioning, messaging, and playbooks. This role requires in-person collaboration with the London team five days per week.
You'll work closely with global Sales and Solutions teams, leveraging tools including Salesforce, Scratchpad, Salesbricks, Amplemarket, and Salesfinity.
REQUIREMENTS:
- 1–3 years of full-cycle SaaS sales experience
- Experience selling deals ranging from $10k to $100k+ ARR
- Comfortable with outbound prospecting
- Able to sell differentiated, technical products to sophisticated buyers
- Based in London (or willing to relocate) with ability to work in-office five days per week
NICE TO HAVES:
- Experience in competitive, incumbent-heavy markets
- Background selling to Support, Success, or Post-Sales teams
- Familiarity with AI-driven products
