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Zoom is seeking an Account Executive, Commercial to drive sales and customer engagement in Malaysia. You will work with medium-to-large enterprises (500+ employees) to identify and implement Zoom solutions tailored to their business needs. This role is based in Kuala Lumpur and reports to the regional sales leader.
In this position, you will own the end-to-end sales cycle, from prospecting and account initiation through complex deal closure and customer engagement. You will partner with existing and potential customers to understand their requirements and position Zoom's portfolio across six product segments, including Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. You will also contribute to expanding Zoom's presence in Southeast Asia and help clients identify, build, and shape practical AI applications tied to measurable business outcomes.
You will collaborate with the local Malaysia team, leverage prospecting tools to identify new opportunities, and maintain strategic relationships with high-level decision-makers. The role involves articulating complex technological concepts to diverse audiences and orchestrating internal teams and partner ecosystems to close deals and drive customer success.
Zoom's sales team is described as dynamic and customer-centric, focused on delivering cutting-edge communication solutions across all sectors. The company emphasizes a collaborative, growth-focused environment with opportunities to stretch your skills and advance your career.
REQUIREMENTS:
- 5+ years of B2B solution selling experience in a SaaS industry
- BA/BS degree or equivalent professional experience
- Proven track record in B2B solution and consultative selling in the Malaysian market
- Ability to develop and maintain relationships with high-level clients
- Demonstrated success initiating new accounts and managing complex sales situations and large-scale projects
- Acquisition experience with proficiency using prospecting tools
- Understanding of AI applications and ability to partner with clients to identify and shape practical AI solutions tied to business outcomes
- Proven sales performance, team orchestration, and partner ecosystem collaboration
- Ability to articulate complex technological concepts to diverse audiences
