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Account Executive, Commercial

Braze - Tokyo, Japan - Hybrid - posted 2026-09-25

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Braze is a leading customer engagement platform (Nasdaq-listed) that helps brands deliver personalized, multi-channel customer experiences. The platform processes data in 1.1 seconds and leverages generative AI to enable real-time, personalized marketing across stores, web, and mobile channels. Braze serves major global brands including Burger King, KFC, McDonald's, Sephora, and in Japan: Timmy, Cosmo Oil, Money Forward, freee, and Sanrio. As Account Executive, Commercial in Tokyo, you will drive new business development for the Japanese market. Your responsibilities include: **Key Responsibilities:** - Prospect and close new clients through value-based selling, working end-to-end from lead identification through contract closure in partnership with the BDR team - Develop and execute go-to-market strategies for Japan, building Braze brand awareness and creating/managing target account lists - Analyze market trends and refine sales strategies based on competitive landscape and customer needs - Build and maintain long-term customer relationships, deeply understanding client needs to establish trust - Collaborate cross-functionally with Marketing, Pre-Sales, and Customer Success teams to operate as "One Team" - Track sales activity progress, analyze results, and propose strategic adjustments through regular reporting **Requirements:** - Minimum 3+ years of SaaS sales experience with demonstrated value-selling methodology (Japanese or foreign companies acceptable) - Strong track record of achieving sales targets through disciplined execution of required activities and deal closure - Excellent verbal and written communication skills; ability to present effectively to stakeholders and clients - Hands-on experience managing sales pipelines using Salesforce.com or other CRM systems - Ability to quickly adapt to new cloud applications and tools - Genuine interest in staying current with digital and application trends, particularly in mobile - Bonus: Prior startup experience with ability to self-direct, iterate, and drive results in less structured environments Note: The posting encourages applications even if you don't meet 100% of criteria. **What Braze Offers:** - Competitive compensation with potential equity - 401(k) / corporate pension plans and ESPP - Financial coaching opportunities - Learning stipend and professional development support - Flexible paid time off and comprehensive health/dental/vision coverage - Fertility and family-forming support with equal parental leave - Hybrid work arrangement with access to WorkStyling locations - Employee Resource Groups and volunteer opportunities - Recognized as Great Place to Work® in US, UK, Australia, and Singapore

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