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OpenAI's Go To Market team is seeking an Account Director for the Manufacturing sector, based in Tokyo. This role combines technical acumen, strategic partnership, and value-driven sales execution to help enterprise customers deploy OpenAI's AI models across their operations.
You will manage a portfolio of ~dozen key accounts, owning the entire sales cycle from pipeline generation through successful deployment. Working closely with researchers, engineers, and solution strategists, you'll develop comprehensive account plans and lead enterprise prospects through their AI transformation journey. You'll own consumption revenue targets, manage forecasts, and analyze key account metrics to provide insights to internal and external stakeholders.
Beyond direct sales, you'll monitor the competitive and industry landscape to inform product roadmap decisions, collaborate across functions (solutions, marketing, product, engineering, finance, operations), support team recruitment and onboarding, and contribute to company culture development.
The role operates on a hybrid model (3 days in office per week) with relocation assistance provided. You'll need fluency in both Japanese and English to partner effectively with customers, drive sales cycles, manage accounts, and collaborate with headquarters.
Key responsibilities include: managing key accounts with comprehensive strategies; leading enterprise prospect journeys from consideration to deployment; partnering with solutions and research engineering on complex customer programs; owning consumption revenue targets and forecasts; analyzing account metrics and reporting insights; monitoring industry landscape for competitive and product intelligence; collaborating across all major functions; supporting recruitment and team development; and contributing to company culture.
Requirements:
- 7+ years selling platform-as-a-service (PaaS) and/or software-as-a-service (SaaS)
- Demonstrated achievement of revenue targets exceeding $1M per year for 3+ years
- Experience designing and executing complex deal strategies
- Track record supporting growth at fast-growing, high-performance companies
- Direct experience working with C-level executives
- Ability to communicate technical concepts to customers and internal stakeholders
- Experience leading high-visibility customer events (customer advisory boards, conferences, product launches)
- Demonstrated capability in gathering, distilling, and processing complex market intelligence (industry, competitor, customer, prospect data)
- Fluency in both Japanese and English (essential)
- Passion or deep curiosity about artificial intelligence
- Customer-centric mindset with ability to build trusted advisor relationships
- Builder mentality with excitement for scaling systems and processes
- Comfort with ambiguity and ability to solve bespoke, multidimensional challenges
- Strategic thinking with multi-year planning horizon
