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Salary: USD 109,649 - 160,812 / annual
Alkira is seeking an Account Director II to own expansion and modernization across a portfolio of complex, high-profile Regional Enterprise accounts. This is a senior individual contributor role focused on connecting customer priorities to measurable outcomes enabled by network, cloud, security, managed services, and related technology solutions.
You will independently plan account approaches, create demand, shape commercial outcomes, and lead cross-functional pursuit teams without formal authority. Your deep understanding of customer business and financial priorities, market context, and relevant solutions will make you a trusted specialist who develops both customer and colleague understanding.
Key responsibilities include:
**Account Strategy & Demand Creation:** Own and execute account strategies for complex or high-profile Regional Enterprise customers with significant revenue, broad geographic reach, and diverse needs. Analyze each customer's business model, financial priorities, operating challenges, technology environment, and buying signals to identify whitespace, stakeholders, use cases, and funding paths. Build qualified expansion pipeline through executive relationships, proactive discovery, account intelligence, partners, marketing, and focused prospecting. Prioritize opportunities and resources based on customer value, solution fit, competitive dynamics, risk, and revenue potential.
**Solution Shaping:** Lead consultative discovery with executive, business, technical, operational, and financial stakeholders to define desired outcomes, value at stake, decision criteria, and urgency. Translate customer needs into outcome-based solution narratives and quantified business cases. Serve as a recognized expert in one or more business, sales, product, or service areas. Direct and coordinate Solutions Engineering, Customer Success, Product, Delivery, Marketing, channel, and partner resources around clear customer and commercial objectives.
**Commercial Leadership:** Own expansion opportunities through qualification, solution validation, proposal, negotiation, close, and transition to activation. Exercise broad authority and moderate-to-considerable discretion to shape and negotiate product, service, pricing, and commercial terms with senior customer stakeholders. Establish mutual action plans, stakeholder commitments, milestones, and next steps. Lead small-to-medium cross-functional pursuit teams without supervisory authority and hold contributors accountable for agreed actions and customer outcomes.
**Operational Excellence:** Maintain rigorous account plans, stakeholder maps, pipeline coverage, qualification, forecasts, next steps, and CRM records. Use AI, agents, and automated workflows to improve research, prioritization, meeting preparation, follow-through, and opportunity management. Share customer and market insight, coach peers on proven practices, and help improve sales execution and solution fit.
**Requirements:**
- 6+ years of complex B2B sales experience, or equivalent evidence of capability, with sustained success growing existing customer relationships and achieving sales goals
- Bachelor's degree or equivalent education and experience
- Experience owning complex or high-profile accounts and advancing multi-stakeholder technology opportunities from discovery through negotiation and close
- Deep expertise in one or more relevant domains such as customer business and financial drivers, networking, cloud, security, managed services, or enterprise technology sales
- Demonstrated judgment and discretion in structuring and negotiating product, service, pricing, or commercial terms with senior customer stakeholders
- Ability to plan account strategy independently, influence colleagues' approaches, and lead cross-functional teams without formal authority
- Strong executive communication, business-case development, forecasting, pipeline management, and CRM discipline
- Practical experience with AI-enabled sales tools is preferred
