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TRM Labs is seeking an Account Director to lead sales expansion in the North American private sector market. This role owns the entire sales process—from prospecting through closing—for a large volume of accounts in the cybersecurity and threat intelligence space.
You will identify and connect with key stakeholders within your territory, understand their mission-critical needs, and navigate complex procurement processes to close six and seven-figure deals. You'll spearhead implementation of blockchain intelligence into customer workflows, develop deep product expertise, and build strategic territory plans that drive revenue growth and identify new opportunities.
Key responsibilities include nurturing client relationships, managing renewals and upsells, gathering customer feedback to inform product development, and cultivating a roster of advocates who refer new business and provide strategic input.
The ideal candidate brings 8+ years of SaaS sales experience (or 4 years with deep domain expertise in cybersecurity/consulting). You have hands-on knowledge of threat intelligence products, cybersecurity workflows, and procurement processes. You're a consultative storyteller who builds credibility with senior executives, operates effectively across large account portfolios, and thrives in fast-moving, high-ownership environments.
TRM operates at high velocity with rapidly shifting priorities, high ambiguity, and intense collaboration. Success requires adaptability, autonomous ownership, excellent communication, and comfort with creative problem-solving in complex, mission-critical contexts. The company emphasizes AI fluency as a baseline expectation across all roles.
