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Salary: USD 202,500 - 270,000 / annual
Newton Research is seeking an Account Director to own relationships with key enterprise customers and drive adoption of their AI-powered media lifecycle platform. Reporting to the VP of Account Management, you will serve as the trusted advisor and main point of contact for a portfolio of accounts, ensuring they extract maximum value from Newton's products.
Key responsibilities include:
- Serve as the trusted advisor and primary point of contact for a portfolio of enterprise accounts
- Drive product adoption and track the measurable value customers derive from Newton
- Identify and grow expansion opportunities within existing accounts
- Share customer insights and feedback with Product and Sales teams to inform strategy
- Build strong relationships with key stakeholders across your accounts
- Develop and execute success plans with clear value goals for each account
- Maintain strong net revenue retention (NRR) with minimal preventable churn
- Drive meaningful expansion revenue and demonstrate measurable business results for customers
Newton Research is a well-funded, fast-growing software start-up founded by repeat entrepreneurs and backed by blue-chip venture capital. The company is building next-generation AI agents for the media planning, buying, and measurement lifecycle, leveraging large language models and generative AI to deliver actionable business insights.
Requirements:
- 7+ years of experience in account management, customer success, or consulting, preferably in media or measurement
- Proven track record of growing and retaining enterprise accounts
- Ability to connect product capabilities to measurable business outcomes
- Passion for AI and solving customer pain points
- Strong relationship-building and stakeholder management skills
