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4503 Manager Business Analytics

Innovaccer - United States - In-office - posted 2026-08-17

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Innovaccer is seeking a Manager of Business Analytics to lead analytics and reporting initiatives for healthcare customers. This role combines advanced SQL, Tableau, and healthcare data expertise with hands-on problem-solving, stakeholder collaboration, and process automation to deliver actionable insights. Key Responsibilities: - Lead and mentor analytics team members while syncing with Pharmacy Customer Success teams to understand reporting priorities and upcoming requests - Build, maintain, and troubleshoot Tableau dashboards, ensuring data accuracy and currency between Tableau and the underlying data warehouse - Use SQL and Python to investigate and resolve complex data problems, from data quality issues to reporting discrepancies - Design dashboards and reports with strong storytelling—selecting visualizations and layouts that effectively communicate insights to stakeholders - Support data warehouse operations in Informatica and Databricks to maintain smooth reporting pipelines - Partner closely with Customer Success teams to translate business questions into decision-ready reporting - Handle L2-level debugging on P1 issues before escalating to product and infrastructure teams - Identify and drive automation opportunities to reduce manual effort in existing products and processes - Manage incident, transition, and problem management processes - Own customer issue resolution through daily/weekly meetings and Jira ticket management, ensuring SLA compliance Required Qualifications: - 5+ years of hands-on experience building and maintaining dashboards in Tableau - Advanced SQL skills with ability to write and optimize complex queries - Strong data analytics capabilities to transform raw data into clear, actionable insights - Experience with financial reporting - Working knowledge of healthcare data (claims, EHR, pharmacy, or related domains) - Excellent written and verbal communication skills - Previous experience managing or mentoring a team (preferred) - Familiarity with scheduling jobs, scripts, and version control Innovaccer is a healthcare intelligence platform that activates healthcare data flow, empowering providers, payers, and government organizations to deliver intelligent, connected experiences. The company serves leading healthcare organizations including CommonSpirit Health, Atlantic Health, and Banner Health.

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