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Farther Finance is a rapidly growing registered investment advisor (RIA) combining expert advisors with cutting-edge technology to deliver comprehensive wealth management. The company is backed by top-tier venture capital and fintech investors.
As a 401(k) Operations Associate, you will serve as the operational backbone supporting Farther's retirement plan advisors and Senior 401(k) Specialist. You'll partner with advisors to strengthen relationships with plan sponsors, investment committees, and participants while building scalable processes as the business grows.
Key responsibilities include:
- Supporting advisors in delivering ongoing service experiences for 401(k) plans
- Preparing investment committee materials: fund scorecards, fee benchmarking, participant enrollment data, plan health analytics, and IPS reviews
- Managing follow-up from IC meetings: tracking action items, communicating fund and plan design changes to recordkeepers, monitoring implementation, and coordinating platform capabilities
- Distributing and maintaining required plan documents (408(b)(2) disclosures, Summary of Services, IPS, IC Charter) and keeping accurate records
- Resolving service issues with recordkeepers and third-party administrators
- Preparing quarterly advisory fee billing, reconciling against platform balances, and following up on discrepancies
- Supporting prospect analysis with fee benchmarking, fund scorecards, and proposal materials
- Managing onboarding logistics: tracking Retirement Plan Service Agreements, Form ADV submissions, platform documents, and billing setup
- Coordinating internal logistics for migrating plans to the Farther platform
- Co-developing workflows, checklists, templates, and timelines with advisors and the Senior 401(k) Specialist
Requirements:
- 4+ years in financial services, including 3+ years of hands-on retirement plan servicing at a recordkeeper, TPA, or retirement plan-focused RIA
- Direct experience with at least two major recordkeeping platforms (Fidelity, Empower, Schwab, Ascensus, Voya, etc.) and their sponsor and advisor portals
- Working knowledge of plan operations: contribution processing, distributions and loans, fund changes and mapping, fee disclosures, and annual compliance/testing calendar
- Familiarity with common ERISA/fiduciary issues (fiduciary status determination, non-discrimination testing failures, etc.)
- Strong Excel skills and comfort working in CRM systems (HubSpot preferred)
- Clear, professional written communication with sponsors, vendors, and advisors
Bonus qualifications:
- Experience with RPAG (strongly preferred) or Fi360
- CRPS, QKA, CPFA, or other retirement plan designation
- Advisory fee billing and reconciliation experience
- Background supporting participant education or financial wellness programs
- Track record supporting multiple advisors
- Experience in a growing firm or startup environment
