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Distro is seeking a Global HR Specialist to deliver customized HR service solutions to clients, with a focus on compliance, strategic HR needs, and client retention. This role works with Elite HR-Centric clients, providing advice and guidance on federal and state compliance requirements while completing human resources service functions.
Key Responsibilities:
- Partner with targeted clients on compliance and strategic HR matters, monitoring payroll trends and consulting on products and services
- Manage all aspects of client health, maintenance, and retention; navigate compliance issues and ensure client policies align with regulations
- Collaborate with clients, sales teams, and operations to ensure successful transitions and maintain long-term partnerships
- Develop and maintain effective relationships with clients, appointed contacts, and on-site supervisors
- Provide customized HR solutions including handbook development, job descriptions, performance evaluation systems, compensation plans, hiring/onboarding processes, salary benchmarking, and succession planning
- Identify legal and regulatory compliance concerns and partner with clients to build and maintain effective relationships
- Mentor HR Business Partners and Associate HR Business Partners
- Operate with high independence and discretion, leveraging multi-state HR experience to advise on complex, high-risk, and strategic matters
- Conduct onsite visits and remote meetings with clients to achieve KPIs and service level targets
- Stay current on HR laws and best practices through webinars, seminars, and training
- Provide backup support during peak periods and urgent employee relations needs
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent combination of experience, skills, education, certifications, or job training programs)
- 2-4 years of HR experience
- Proficiency with Microsoft Office software (Excel, Word, PowerPoint, Teams) and demonstrated ability to learn other applications
- Excellent organizational and time management skills; personable and well-spoken
- Demonstrated knowledge of HR best practices with emphasis on employee relations and federal, state, and local laws and regulations
- Working knowledge of multiple HR disciplines: employee relations, organizational diagnosis, performance management, recruitment, compensation, and benefits
- Strong verbal and written communication skills and interpersonal effectiveness across organizational levels and cultures
- Excellent internal and external customer service skills
- Ability to apply change management initiatives and make decisions under pressure
- Strong business ethics and ability to handle confidential information appropriately
- Ability to manage multiple projects while maintaining focus and delivering results
Preferred Qualifications:
- Experience with various HRIS systems and payroll platforms
- PRISM, EOR, or PEO experience
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification
- Bilingual capabilities (English/Spanish)
