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Vensure Employer Solutions, the largest privately held HR technology and service provider in the sector, is seeking a Payroll Specialist to support payroll processing for a growing client base. The company serves over 95,000 businesses and processes over $135B in annual payroll.
In this role, you will be responsible for all payroll-related processing activities, including day-to-day support for scheduled and off-cycle payrolls. Key responsibilities include importing or manually entering payroll changes (hours, employee updates, earnings, deductions, tax overrides); calculating payroll and confirming accurate data entry through control totals and manual review; responding timely and accurately to client inquiries via email, cases, and phone; partnering with Payroll Supervisors on special projects; managing an assigned book of business; and building strong relationships with team members and peers across disciplines. You will attend webinars and training to stay current on best practices and complete additional projects as assigned.
The role is computer-intensive, requiring extended periods at a desk reviewing detailed payroll data. You will interact regularly with clients and internal teams through email, phone, and virtual platforms while handling confidential employee information under strict privacy and security standards. Occasional travel for meetings and partner visits may be required.
QUALIFICATIONS:
- High school diploma or equivalent (or combination of experience, skills, education, certifications, or job training programs)
- Minimum one year of customer service experience
- At least one year of payroll experience preferred but not required
- Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications
- Intermediate to advanced Excel proficiency (formulas, pivot tables, data validation)
- Strong time management, attention to detail, and ability to maintain accurate records
- Ability to multitask while maintaining high accuracy
- Strong verbal and written communication skills
- Analytical thinking to troubleshoot payroll issues and determine solutions
- Ability to partner with cross-functional departments (HR, Finance, Operations)
