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Vensure Employer Solutions, the largest privately held HR technology and service organization, is seeking a Payroll Specialist to support payroll processing for a growing client base. The company serves over 95,000 businesses and processes over $135B in annual payroll.
In this role, you will provide day-to-day payroll processing support for scheduled and off-cycle payrolls. Key responsibilities include importing or manually entering payroll changes (hours, employee updates, earnings, deductions, tax overrides), calculating payroll, and confirming accurate entry of client-provided data through control totals and manual review. You will respond timely and accurately to client inquiries via email, cases, and phone, partner with Payroll Supervisors on special projects, and manage an assigned book of business.
You will also build and maintain relationships with team members and peers across disciplines, attend training to stay current on best practices, and complete projects as assigned by your supervisor.
The role is computer-intensive, requiring extended periods at a desk reviewing detailed payroll data. You will interact regularly with clients and internal teams through email, phone, and virtual platforms while handling confidential employee information in accordance with strict privacy and security standards. The work environment is a professional, climate-controlled office with consistent lighting and temperature.
REQUIREMENTS:
- High school diploma or equivalent (or combination of experience, skills, education, certifications, or job training programs)
- Minimum one year of customer service experience
- At least one year of payroll experience preferred but not required
- Experience with iSolved platform required
- Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint)
- Demonstrated ability to learn new applications
- Intermediate to advanced Excel proficiency (formulas, pivot tables, data validation)
- Strong verbal and written communication skills
- Ability to multi-task while maintaining high accuracy and attention to detail
- Analytical thinking to troubleshoot payroll issues and determine solutions
- Ability to partner with cross-functional departments (HR, Finance, Operations)
