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Vensure Employer Solutions, the largest privately held HR technology and service provider in the US, is seeking a Labor Relations Specialist to manage day-to-day labor relations activities within their Sports & Entertainment software platform. You will be responsible for ensuring software systems remain compliant with union contracts, collective bargaining agreements, and fund requirements while serving as a key liaison between internal departments and external stakeholders including clients, unions, and fund offices.
Key responsibilities include:
- Configure and maintain software systems to comply with union contracts and collective bargaining agreements
- Verify and validate client setup for pension, health, and related contribution plans
- Research and resolve complex contract, billing, and contribution inquiries from multiple stakeholders
- Collaborate with IT and development teams to gather requirements, validate data, and test system enhancements
- Generate, analyze, and distribute reports for clients, unions, fund offices, and internal business needs
- Maintain contract setup documentation, reference materials, and procedural guides
- Coordinate contractual updates across departments to ensure consistent implementation
- Develop and enhance cross-functional processes to improve operational efficiency and accuracy
- Create training materials and resource documentation for Labor Relations and other business units
- Build and maintain strong relationships with clients, unions, fund offices, and internal stakeholders
You will work in a professional office environment with regular on-site attendance required due to secure system access needs, collaboration on sensitive matters, and participation in operational meetings. The role involves extensive computer work, data analysis, and communication with diverse internal and external audiences.
Requirements:
- Bachelor's degree preferred, or equivalent combination of experience, skills, and education (including relevant certifications or job training programs)
- 2-3 years of Labor Relations experience in the entertainment industry environment
- Experience with Entertainment Union & Guild Agreements (required)
- Understanding of payroll processes and collective bargaining agreement details
- Experience collaborating with clients and departments using tact and diplomacy
- Experience in multi-state or Professional Employer Organization (PEO) environments preferred
- Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint)
- Strong knowledge of union contracts, pension plans, health and welfare plans, and contribution administration
- Excellent analytical, problem-solving, and attention-to-detail skills
- Strong verbal and written communication abilities
- Ability to manage multiple priorities and deadlines simultaneously
- Ability to maintain confidentiality when handling sensitive client and contract information
