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Vensure Employer Solutions, the largest privately held HR technology and services organization, is seeking a Benefit Implementation Consultant to join its team in Chandler, Arizona. The company serves over 95,000 businesses and processes over $135B in annual payroll, providing HR/HCM technology, managed services, and global business process outsourcing solutions.
In this role, you will lead the benefit implementation process for new clients, ensuring seamless transitions to Vensure's services. You will serve as the primary point of contact during the implementation phase, addressing client concerns, answering questions, and providing expert guidance on system configuration and best practices. You will collaborate with cross-functional teams including Sales, Client Relations, and Payroll to deliver exceptional client experiences.
As a subject matter expert, you will stay current with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations. You will identify opportunities for process improvement and efficiency gains in benefit implementations, and contribute to the enhancement of implementation methodologies, tools, and templates. You will work with peers and leadership to ensure consistency and alignment in implementation practices across the organization. Professional development is supported through webinars, seminars, and training opportunities.
Key competencies include excellent written and verbal communication skills, strong problem-solving abilities, exceptional attention to detail, analytical capabilities, and the ability to prioritize effectively under pressure while maintaining professionalism in escalated situations. You must be able to manage multiple implementation projects simultaneously and meet deadlines.
REQUIREMENTS:
- High School diploma/GED or equivalent combination of experience, skills, education (including non-traditional degree programs, certifications, or job training)
- At least 3 years of related work experience
- Proficiency in HR software and tools, specifically PrismHR
- Strong understanding of employee benefits (health insurance, retirement plans, and related programs)
- Proven experience in benefit implementation, benefit administration, or related field
- Proven track record of managing multiple implementation projects simultaneously and meeting deadlines
- Knowledge of relevant federal and state regulations pertaining to benefit administration
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Industry certification beneficial but not required (FPC, CPP, PHR, SHRM-CP, PMP, etc.)
