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PayJoy is a Public Benefit Corporation and mission-first credit provider serving underserved customers in emerging markets. The company uses patented secured-credit technology, point-of-sale financing, and card offerings to help customers achieve financial stability and access modern quality of life. With cutting-edge machine learning, data science, and anti-fraud AI, PayJoy has served over 18 million customers as of 2025 while maintaining profitability.
As Workplace Senior Manager, you will lead strategy and day-to-day operations for a multimillion-dollar portfolio spanning 12 offices across 12 countries. Your responsibilities include leasing, build-outs, vendor management, space planning, and ensuring all offices reflect company culture while meeting safety and compliance standards. You will partner with Finance and Legal on real estate decisions, renewals, and expansions, and build and manage regional workplace teams and third-party partners.
You will also own end-to-end planning and execution of company-wide internal events (all-hands, off-sites, team summits) that drive engagement and connection, as well as lead production of external customer-facing events that reinforce brand and deepen relationships. You will establish repeatable processes, vendor relationships, and budget frameworks that raise quality standards across all events, and develop events that authentically reflect company culture.
This role uniquely combines facilities/operations with culture and experiential design. You will have real influence over the physical, cultural, and experiential dimensions of work for a global team, with budget and headcount to match. You will work closely with senior leadership and leave a visible mark on how employees and customers experience the company.
**Requirements:**
- 10+ years of progressive experience in workplace, employee experience, events, or closely related field
- Proven track record managing complex, multi-site real estate and facilities operations at scale
- Demonstrated experience planning and executing high-quality events (both internal and external/customer-facing)
- Strong operational mindset: building systems, managing budgets rigorously, holding vendors accountable
- Natural communicator and storyteller who understands brand and knows how to build culture through experience
- Experience leading and developing cross-functional teams across geographies
- Comfortable with ambiguity and excited to define scope in fast-moving environment
- Bonus: background spanning both facilities/operations and marketing, events, or employer branding
