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Wolt is seeking an experienced Workplace Manager to oversee office operations and workplace experience for the Czechia region, based in Prague with support for the Brno office. Reporting to the Global Workplace & Facilities Manager, you will be the primary point of contact for landlords, vendors, and local stakeholders, ensuring all workplaces are well-maintained, functional, safe, sustainable, and efficient.
Key responsibilities include:
- Serve as the Directly Responsible Individual for all workplace matters within the country
- Implement and oversee policies, procedures, and programs for building management and maintenance
- Lead workplace programs including food & beverages, lockers, mail services, space planning, reception, and workplace technology
- Manage site-specific workplace projects and initiatives, including playbook development and office improvements
- Ensure accessibility and streamline services through automation and self-service solutions
- Promote employee satisfaction by responding promptly to occupant concerns and maintaining environmental, health, and safety standards
- Develop and maintain understanding of Wolt's business needs and service requirements
- Build strong relationships with business leaders and local teams to deliver aligned workplace strategies
- Coordinate activities, financials, vendors, and staffing; own the country facilities operating budget
- Establish vendor relationships, implement KPIs, and manage contract compliance
- Oversee space planning, tracking, move coordination, and new hire accommodations
- Plan and execute team onsite events and support company-wide event needs
- Collaborate with global Real Estate, Facilities, IT, Safety, Security, and Sustainability teams on policy rollout
Requirements:
- Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced, high-growth environment
- Strong customer focus and proven vendor management experience
- Event management experience (bonus)
- Ability to take ownership and solve problems independently and proactively
- Excellent written and verbal communication skills in English
- Ability to work autonomously in a fast-moving environment with strong relationship-building and stakeholder management skills
- Growth mindset and commitment to continuous learning
- Willingness to participate in First Aider and Fire Warden Training and provide emergency assistance
- Comfortable collaborating remotely using digital tools (GSuite, Slack, Zoom)