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Watershed is an enterprise sustainability platform used by companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to manage climate and ESG data, produce audit-ready metrics for regulatory reporting (including CSRD), and drive real decarbonization.
You will lead the day-to-day workplace experience at Watershed's San Francisco headquarters, serving as the central point of contact for employee and guest needs. As part of the Global Workplace team, you'll own the complete employee experience at the SF office—from office operations and vendor management to culture-building and compliance.
Key responsibilities include:
- Serve as a high-touch, people-first point of contact for employees and guests, fostering positive office culture
- Manage day-to-day operations: vendors, food and beverage, supplies, maintenance, shipments, inventory, and employee requests
- Own the full lifecycle of workplace events, from local happy hours and community group events to holiday parties and global all-company gatherings
- Manage workplace and events budgets, tracking monthly spend and providing regular stakeholder updates
- Partner with People Ops on onboarding and offboarding, including desk assignments, workspace setup, and conducting bi-weekly new hire sessions
- Coordinate space planning, desk moves, and workplace projects
- Manage vendor relationships, contracts, invoices, and insurance documentation
- Ensure the office meets safety, security, compliance, and audit requirements
- Develop and implement sustainable workplace and facilities practices
- Continuously identify improvements to employee experience, operations, and efficiency
The role requires commitment to in-office presence Monday–Friday, 8:00 am–5:00 pm, with occasional early mornings, evenings, and front desk support as needed.
REQUIREMENTS:
- 3+ years of managerial experience in Workplace, Events, or similar employee-facing roles, ideally in fast-paced environments supporting 150+ people
- Demonstrated experience planning and executing events, from small employee gatherings to large-scale company events
- Strong initiative, attention to detail, and customer service orientation
- Ability to handle sensitive and confidential information appropriately
- Excellent organizational skills with ability to prioritize, meet deadlines, and manage multiple projects in fast-paced environment
- Strong interpersonal and communication skills, working effectively with employees, leadership, and external vendors
- Creative and proactive mindset with passion for enhancing employee experience while managing costs effectively
- Hands-on, resourceful problem solver with "can-do" attitude
- Ability to lift up to 25 lbs
- Knowledge of Notion, Envoy, and Google Workspace is a plus
