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Salary: USD 55,000 - 75,000 / annual
WEBTOON Entertainment, a global leader in mobile webcomics and visual storytelling with 155 million monthly active users, is seeking a Content Operations Associate to join the team in Los Angeles (onsite 3 days/week). This hybrid role blends editorial creativity with operational rigor, managing the end-to-end lifecycle of platform content.
You will execute content strategy by managing the daily content programming calendar, drafting compelling platform-specific copy for promotional materials and user-facing components, and managing the scheduling and deployment of promotional assets. You'll support lifecycle marketing efforts through email campaign creation and distribution, rigorously enforce Brand Safety guidelines to protect platform integrity, and perform meticulous quality checks on all user-facing components for functionality and visual accuracy.
Additional responsibilities include creating and maintaining internal wikis and documentation for new platform features and operational workflows, assisting with administrative and operational tasks to support department scaling, monitoring content performance and platform health, and utilizing data to provide insights and recommendations for content optimization.
WEBTOON Entertainment's IP ecosystem includes WEBTOON, Wattpad (the world's leading webnovel platform), WEBTOON Productions, Studio N, Studio LICO, and LINE MANGA. The company's adaptations are available on Netflix, Prime Video, Crunchyroll, and other platforms, with content partnerships including Discord, HYBE, and DC Comics.
QUALIFICATIONS:
- Exceptional written and verbal communication skills
- Comfortable navigating CMS platforms, scheduling tools, and data analytics software
- Strong attention to detail
- Must be based in Los Angeles, CA or willing to commute
- Bilingual in English and Korean (required)
- Quantitative data analysis experience (preferred)
- Preferred skills: Airtable, calendar/scheduling management, Microsoft Suite/Excel, data analysis and presentation
