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IPSY is seeking a VP of Technical Program Management to lead the centralized TPM function across the technology organization, reporting to the CTO. This role blends strategic foresight (Chief of Staff), executional rigor (Head of PMO), and technical, metrics-driven operational excellence applied to a high-volume, high-growth e-commerce and subscription-commerce platform.
You will own the portfolio of strategic technology programs—platform modernization, checkout and payments, fulfillment, personalization, and subscription systems—while building the operating rhythm, governance, and instrumentation that enable engineering, product, data, and operations to move fast without breaking things. You'll be equally comfortable in board decks and postmortems, with deep understanding of running consumer digital platforms at scale, including peak commerce events.
Key responsibilities include: driving annual planning, OKR alignment, and progress tracking across the technology organization; leading the centralized PMO function and defining its vision, operating model, and governance framework; managing a portfolio of strategic initiatives spanning platform modernization, checkout/payments, fulfillment, personalization, and subscription systems; building the operating framework for prioritizing work, tracking milestones, resolving dependencies, managing budget, and flagging risk; ensuring Business, Engineering, Product, Data, and Infrastructure alignment on scope, sequencing, and delivery; building and leading a high-performing team of project/program managers with standardized methodologies (Agile, hybrid, stage-gate); driving end-to-end execution of complex, cross-functional programs; and introducing best practices, tools, and technologies to scale the PMO function.
As IPSY executes a technology transformation from platform modernization to business acceleration, this role ensures the organization executes with focus, scales with discipline, operates with technical excellence, and treats reliability and customer experience as first-class business metrics. This is a hands-on leadership position ideal for someone who thrives in high-growth, fast-paced environments and can balance strategic vision with operational excellence.
