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EVERSANA is seeking a Virtual Field Representative to commercialize Vertex Pharmaceuticals therapies through remote engagement with healthcare providers. This role involves delivering clinical information and educational materials via teleconference and telephone to selected healthcare offices and providers.
Key Responsibilities:
- Complete assigned disease state and product training within required timeframes, developing comprehensive understanding of market, disease state, clinical information, and core selling messages
- Deliver review committee-approved, education-focused messages and therapeutic area disease-state information to selected healthcare providers (HCPs)
- Partner with existing Vertex employees to build and execute business plans
- Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data
- Equip HCPs with appropriate tools to facilitate robust clinical conversations
- Build HCP trust, knowledge, and confidence in identifying treatment gaps in appropriate patient groups
- Achieve call activity, adherence goals, and brand performance objectives
- Manage sample and literature requests accurately with appropriate follow-up
- Maintain database entries on targeted customer calls, including attempts, product discussions, literature requests, and sample requests
- Provide feedback and recommendations to team leadership on areas for improvement
- Comply with all company, PDMA, compliance, and regulatory policies
- Work independently from remote home office
- Cultivate assigned virtual territory and be accountable for measurable results
The role requires flexibility regarding job responsibilities, including white space coverage, vacant territory coverage, and partnering with Vertex employees to address stakeholder needs. The Virtual Field Representative will create positive virtual interactions and foster appropriate growth for the client's products, requiring excellent customer service skills, polished marketing and commercial acumen, and the ability to learn and communicate on complex medical topics.
EVERANSA offers competitive hourly compensation, lucrative bonus potential, paid time off, company-paid holidays, excellent training, employee development programs, 401(k) plan with employer match, and comprehensive benefits including medical, dental, and vision insurance.
Requirements:
- Bachelor's degree from an accredited college or university
- 2+ years sales experience in outbound Virtual/Tele-sales or field sales role, preferably with healthcare or pharma emphasis
- Pain experience preferred
- Launch experience a plus
- Strong sales aptitude in highly competitive markets with documented sales results
- Rich understanding of total office call dynamics
- Proficiency in Microsoft Office software (Word, Excel, Outlook) with ability to learn new software as needed
- Excellent communication and rapport-building skills
- Ability to learn complex medical topics and adhere to established compliance guidelines
- Knowledge of patient assistance programs, pharmacy, and insurance/market access landscapes
- Aptitude and confidence to converse with physicians and all levels of medical office staff
- Stable internet connection adequate to support VoIP calls and virtual call platforms
